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POWER IDEA Talks: The Pressure of Online Sale Event How To Maintain Good Customer Experience
E-commerce Association of Indonesia (IDEA) back menghelat sharing network "Power Talks" with an interesting discussion The Pressure of Online Sale Event: How To Maintain Good Customer Experience held at the Intercontinental MidPlaza, Jakarta on Tuesday (11/10). Talks POWER IDEA is an organization meet the members to update each other industrial development as well as establish relationships wider.
Power Sharing Talks Idea network is powered by Akamai's Faster Forward presents four panelists who are happy to share knowledge and experiences that Sebastian Sieber (CMO Lazada), Lisa Widodo (Head of Operation and Product Management Blibli.com), Lodewijk Christoffel Tanamal (CTO Bhinneka.com) and moderated by Budi Gandasoebrata (Veritrans).
In the first session, Lisa Widodo explained discussion about knowledge management center and operational strategies to deal with possible problems that might exist in 2016. According to Lisa Widodo Harbolnas it can be overcome by setting up capacity planning and capacity of visitors this year compared with last year. He added, would review the operational readiness Blibli of several elements to face Harbolnas 2016.
"Blibli has two channels, from the warehouse and the merchant. So, we also have to urge them to get ready to face a high spike in such a massive promo Harbolnas, "he added.
Furthermore, the discussion on the topic of IT with how to deal with massive traffic spikers by Lodewijk Christoffel Tanamal. He shared how to cope with traffic rose sharply as was the case Harbolnas. He also explained some of the strategies to cope with traffic spikes that come suddenly.
Networking Powers Talks Idea sharing with their more complete discussion of the marketing submitted by Sebastian Sieber. On the same occasion, Ali Hakim as Country Manager of Akamai expressed about security and system performance is still associated with IT in preparing sites or apps for the big event.
To deepen discussion, Idea Power Talks also have a panel discussion session. The participants who attended more than 100 people looked so enthusiastically asked the panelists. The panel discussion is also well into the closing event in the network sharing IDEA's Power Talks.
Hopefully Idea Power Talks C-Level Networking & Case Studies Translation and I shall see in the next network sharing.