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Factors Successful E-Commerce Business

The rapid advancement of e-commerce Indonesia currently make e-commerce players should be good in business. Many challenges they face in order to achieve success. They are not only required to be able to just sell, but also to establish a good relationship with business partners and especially the customer. Thus, the success of which they can walk lasting and sustainable.

According Kusumo Martanto, CEO and Founder Blibli.com, based on the experience so far, there are at least three factors that must be considered in the business of e-commerce. First, each company's e-commerce should be able to cooperate well with business partners. Kusumo found to be successful, e-commerce can not rule out the role of a business partner.

"E-commerce will not develop without the support of the players in the ecosystem, such as the Bank, payment gateway, merchants, distributors and other resellers that are willing to provide the goods the best," he said while sharing in a talk show Thursday Commerce held IDEA on Thursday, February 28, 2013 last.

Second, e-commerce companies are also required menbentuk solid team. Without a solid team, vision and mission impossible all can run and achieved its full potential. "It is important to establish good internal, what was achieved by Blibli.com today also is the result of hard work of all the team," he concluded.

Lastly, the most important is the company's e-commerce should be able to give trust to the customer. Without the trust of the customer would be futile. In this case, Kusumo trying to see what Amazon.com. E-commerce giant of the American known to have loyal customers.

"We want to have the biggest loyal customer, because if only known but its customers are not loyal was useless," said Kusumo. For those of you who want to start or want to develop an e-commerce business that already exist, it could consider the factors above. Good luck!